[ Services ]

Drive Innovation,
Lead the Digital Future

Empower your organization to navigate and thrive in the digital landscape with tailored strategies and transformative solutions.

Overview

In today’s digital world, staying ahead requires more than just adopting new technologies—it demands a strategy that aligns with your business goals. With our deep expertise in Automation, DevOps, and Enterprise Software, we understand digital transformation from the inside out.

Our services help you leverage the latest technologies, optimize processes, and transform operations to drive innovation and enhance customer experiences. We partner with you to craft and execute strategies that ensure sustained growth in a dynamic environment.

CRM Implementation and Optimization

Tailor CRM solutions like Salesforce and Microsoft Dynamics to seamlessly integrate with your processes. Our approach enhances customer management, improves retention, and drives sales growth, leveraging AI-driven insights for deeper engagement.

Financial Analytics and Reporting

Improve decision-making with advanced analytics and reporting tools. Our AI-driven solutions provide real-time financial analysis, forecasting, and regulatory reporting, empowering your organization with deeper insights for better outcomes.

Digital Experience Platforms (DXP)

Deliver consistent, personalized digital experiences across all touchpoints. We help you manage content, customer data, and engagement strategies effectively, using machine learning to create more personalized, impactful interactions.

Cloud Strategy and Migration

Optimize resources, reduce costs, and enhance agility with a well-executed cloud strategy. We ensure your cloud infrastructure—whether private, public, or hybrid—supports your business goals, with RPA streamlining operations and minimizing manual tasks.

Business Process Automation

Streamline operations by automating workflows to increase efficiency and reduce errors. Our solutions incorporate AI and RPA to optimize processes, deliver rapid results, and free up resources for strategic initiatives.

UI/UX Design

Create user-friendly, responsive interfaces that work seamlessly across platforms. Using the latest JavaScript frameworks, we enhance usability and customer satisfaction, driving engagement and loyalty across all devices.

Our Approach

At 3Qi Labs, we engineer solutions that go beyond conventional digital transformation. Our approach is grounded in a deep technical understanding of your IT landscape, ensuring that every solution is not only aligned with your business objectives but also optimized for performance, scalability, and security. By integrating cutting-edge technologies like AI, Machine Learning, and RPA, we automate complex workflows, enhance data-driven decision-making, and streamline cloud and on-premise operations.

We employ a rigorous, data-driven methodology to assess your current systems, identify inefficiencies, and implement targeted improvements. Our focus on continuous integration and delivery (CI/CD) practices, coupled with automated testing and monitoring, ensures that your transformation initiatives are resilient and adaptable to future demands. By working closely with your teams, we ensure that our solutions are seamlessly integrated into your existing architecture, minimizing disruption and maximizing ROI.

Case Studies

Automation and Pipeline Integration for Telecom Billing System

Background

A North American telecommunications provider faced 2+ month release cycles due to manual processes, fragmented environments and multiple dependent, yet disconnected, systems and pipelines. The program focused on automating and integrating the various systems, pipelines, and verification processes to unify releases and reduce manual dependencies, achieving 80% automation coverage in < 12 months.

Approach

Defined the target operating model and streamlined environment and pipeline integration across multiple systems. Integrated several disparate third-party tools within the DevOps  stack to enable seamless orchestration of builds, validations, and deployments, establishing a repeatable framework to accelerate delivery and reduce cycle time.

Impact

60+

APIs and microservices integrated into a unified automation and deployment framework across Dev, QA, and Prod environments.

75%

Reduction in manual configuration effort through scripted environment provisioning and CI/CD integration.

$2.5M+

Annual operational savings achieved by consolidating test, deployment, and monitoring workflows under a single automation framework.

10+

Enterprise-grade integrations (Billing, Provisioning, Networks, Tracking, Devices, etc.) automated, reused and validated across environments & services.

Elastic Stack Implementation for Commercial Card Expense Reporting

Background

A leading U.S. financial institutionsought to modernize its Commercial Card Expense Reporting platform to handlegrowing transaction volumes and deliver real-time insights. Legacy systemsstruggled with long query times, fragmented data, and manual processes limitingvisibility for clients and finance teams.

Approach

3Qi Labs, an Elastic Reseller and SystemIntegrator, implemented a real-time analytics platform leveraging the Elastic(ELK) Stack — Elasticsearch, Logstash, and Kibana — along with Kafka, AWS, andPython ETL pipelines. The solution delivers sub-second query speeds, unifiedAPIs, and a secure, scalable cloud architecture.

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Impact

10M+

Transactions/hourprocessed — Real-time analytics at scale

<1sec

Query latency — Instant search across terabytes of data

1M+

Activeusers — Self-service analytics for clients and teams

1M+

Activeusers — Self-service analytics for clients and teams

Deposits Escrow Services Platform Modernization

Background

A U.S.-based financial institution neededto modernize its escrow operations to replace manual processes and fragmenteddata systems. The goal was to create a secure, cloud-hosted escrowplatformtightly integrated with the bank’s core systems, paymentsinfrastructure,and enterprisedata warehouse.

Approach

3Qi Labs engineered a microservices-basedintegration layeron AWS, connecting the escrow platform to existing banking and compliancesystems. The solution included real-time APIs, event-drivenmessaging, andSnowflakeintegration forunified data analytics, account reconciliation, and reporting — all securedthrough SSO/SAML and end-to-endencryption.

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Impact

85%

Reductionin manual account setup and maintenance effort through API-driven escrowlifecycle automation.

95%

Improvement in reconciliation accuracy between escrow ledgers and core banking systems via event-driven data validation.

3× Faster

Averageturnaround time for escrow account onboarding and fund disbursement throughintegrated workflows and automated approvals.

65+

Enterprise APIs and microservices integrated across account, payments, and reporting systems.