[ Services ]

Unifying Systems. Simplifying Complexity.

We design and implement end-to-end integrations that connect platforms, data, and workflows - enabling seamless communication, faster delivery, and lasting digital agility.

Overview

Our Systems Integration & Implementation Services bridge modern architectures with complex enterprise environments. We specialize in designing, deploying, and optimizing integrations across APIs, middleware, and data pipelines - ensuring seamless communication between SaaS, on-prem, and hybrid systems.

By leveraging containerized deployments, CI/CD orchestration, and automation frameworks, we eliminate manual dependencies and deliver scalable, testable, and repeatable integrations. From Salesforce to SAP, AWS to Azure, and Oracle to Snowflake we align every implementation with your enterprise architecture standards to enhance reliability, security, and performance across the stack.

Enterprise Application Integration (EAI)

Seamlessly connect CRMs, ERPs, payments, and analytics systems to ensure unified workflows and real-time data synchronization across the enterprise.

Cloud & Hybrid Deployments

Design and deploy secure integrations across on-prem, cloud, and hybrid environments - leveraging AWS, Azure, and GCP to achieve scale and flexibility.

API Management & Middleware

Develop and manage API gateways and middleware solutions that simplify communication between microservices, cloud apps, and legacy systems.

Platform Implementation & Customization

Implement, configure, and customize platforms like Salesforce, ServiceNow, SAP, and Oracle to align with your business processes and regulatory standards.

Automation & Orchestration

Integrate CI/CD pipelines, RPA tools, and orchestration frameworks to eliminate manual effort, enhance consistency, and accelerate deployment cycles.

Data & System Migration

Execute secure, validated migrations of applications and databases with minimal downtime—ensuring business continuity and data integrity.

Our Approach

Our integration approach is rooted in collaboration, flexibility, and precision. We begin by understanding your current ecosystem—its architecture, dependencies, and challenges. Then, we architect solutions that not only unify your systems but also strengthen their performance, scalability, and resilience.

From discovery to deployment, every project is driven by DevOps best practices, reusable frameworks, and continuous testing. Our goal is to deliver integrations that are future-proof, maintainable, and aligned with your long-term digital strategy.

Case Studies

Automation and Pipeline Integration for Telecom Billing System

Background

A North American telecommunications provider faced 2+ month release cycles due to manual processes, fragmented environments and multiple dependent, yet disconnected, systems and pipelines. The program focused on automating and integrating the various systems, pipelines, and verification processes to unify releases and reduce manual dependencies, achieving 80% automation coverage in < 12 months.

Approach

Defined the target operating model and streamlined environment and pipeline integration across multiple systems. Integrated several disparate third-party tools within the DevOps  stack to enable seamless orchestration of builds, validations, and deployments, establishing a repeatable framework to accelerate delivery and reduce cycle time.

Impact

60+

APIs and microservices integrated into a unified automation and deployment framework across Dev, QA, and Prod environments.

75%

Reduction in manual configuration effort through scripted environment provisioning and CI/CD integration.

$2.5M+

Annual operational savings achieved by consolidating test, deployment, and monitoring workflows under a single automation framework.

10+

Enterprise-grade integrations (Billing, Provisioning, Networks, Tracking, Devices, etc.) automated, reused and validated across environments & services.

Elastic Stack Implementation for Commercial Card Expense Reporting

Background

A leading U.S. financial institutionsought to modernize its Commercial Card Expense Reporting platform to handlegrowing transaction volumes and deliver real-time insights. Legacy systemsstruggled with long query times, fragmented data, and manual processes limitingvisibility for clients and finance teams.

Approach

3Qi Labs, an Elastic Reseller and SystemIntegrator, implemented a real-time analytics platform leveraging the Elastic(ELK) Stack — Elasticsearch, Logstash, and Kibana — along with Kafka, AWS, andPython ETL pipelines. The solution delivers sub-second query speeds, unifiedAPIs, and a secure, scalable cloud architecture.

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Impact

10M+

Transactions/hourprocessed — Real-time analytics at scale

<1sec

Query latency — Instant search across terabytes of data

1M+

Activeusers — Self-service analytics for clients and teams

1M+

Activeusers — Self-service analytics for clients and teams

Deposits Escrow Services Platform Modernization

Background

A U.S.-based financial institution neededto modernize its escrow operations to replace manual processes and fragmenteddata systems. The goal was to create a secure, cloud-hosted escrowplatformtightly integrated with the bank’s core systems, paymentsinfrastructure,and enterprisedata warehouse.

Approach

3Qi Labs engineered a microservices-basedintegration layeron AWS, connecting the escrow platform to existing banking and compliancesystems. The solution included real-time APIs, event-drivenmessaging, andSnowflakeintegration forunified data analytics, account reconciliation, and reporting — all securedthrough SSO/SAML and end-to-endencryption.

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Impact

85%

Reductionin manual account setup and maintenance effort through API-driven escrowlifecycle automation.

95%

Improvement in reconciliation accuracy between escrow ledgers and core banking systems via event-driven data validation.

3× Faster

Averageturnaround time for escrow account onboarding and fund disbursement throughintegrated workflows and automated approvals.

65+

Enterprise APIs and microservices integrated across account, payments, and reporting systems.

SI and Technology Partnerships