Background
A North American telecommunications provider faced 2+ month release cycles due to manual processes, fragmented environments and multiple dependent, yet disconnected, systems and pipelines. The program focused on automating and integrating the various systems, pipelines, and verification processes to unify releases and reduce manual dependencies, achieving 80% automation coverage in < 12 months.
Approach
Defined the target operating model and streamlined environment and pipeline integration across multiple systems. Integrated several disparate third-party tools within the DevOps stack to enable seamless orchestration of builds, validations, and deployments, establishing a repeatable framework to accelerate delivery and reduce cycle time.
Impact
60+
APIs and microservices integrated into a unified automation and deployment framework across Dev, QA, and Prod environments.
75%
Reduction in manual configuration effort through scripted environment provisioning and CI/CD integration.
$2.5M+
Annual operational savings achieved by consolidating test, deployment, and monitoring workflows under a single automation framework.
10+
Enterprise-grade integrations (Billing, Provisioning, Networks, Tracking, Devices, etc.) automated, reused and validated across environments & services.
